My response to Poopside Homes

Sent to the Customer Relations department today:

I am not sure if I made myself totally clear. The issue is NOT that workers are in my yard or that there is trash there each day. Even the water usage thing takes a back seat to the insulation problem. You mentioned in your message that the construction debris is sometimes from the wind blowing when the insulation is being blown into the home. There was a large pile of that stuff on the ground earlier that evening when I came home that day. It was between the houses...quite sheltered from the wind. This was not just the remnants of blowing it into the attic. This was a large pile that ended up in my yard.

Forget the rest of the stuff...my concern is that I spent almost 5 hours on a Sunday afternoon tearing out my flowerbed because of the sloppiness of the subcontractors. The fiberglass insulation does not just come out of a flowerbed. it is shredded into fine pieces that cannot be raked out of the dirt or grass. I should not have had to do that, [name]. I talked to a general contractor for Holmes Homes today about this. He said his subcontractors could be removed from the neighborhood in which they work (Daybreak in South Jordan, in this case) if something like that had happened.

From what I have read, this type of insulation is hazardous to human health. Most insulations (according to OSHA) require carcinogen warnings. I am wondering why subcontractors would just let this noxious stuff blow into someone's yard. That careless behavior on the part of subcontractors did two things: 1) it wasted nearly five hours of my time on my weekend and 2) it exposed me to something that could potentially harm me. If I am not mistaken, the installers of this stuff wear ventilators and post warning signons on the front of the home before installing it to warn the public.

So my question is NOT why the workers keep walking on my new lawn, using my water, and letting their trash blow into my yard. My question is why I had to do an extensive cleanup after your subcontractors.

I really respect you, [name], and what you do. You are a very kind person. I am not directing this venom at you personally. I have spoken with 3 other families in this part of the neighborhood and none of them have reported difficulties like this. Every single one of these families told me to contact Woodside and complain. I have done this and the answer seems to be, "OK we'll tell them to stop." I do not believe this to be sufficient for the extent of our problems.

I really appreciate your help. I will be anxious to talk to [name] if that is the next step. I hope I am not becoming the most hated client of Woodside homes. I just really feel strongly about the things I have shared with you.

Thank you again.